This Privacy and Cookie Policy applies to information and personal data collected and processed via the website and mobile application through “” associated Website customer service channels. We take your privacy very seriously and want you to be aware of how your information is collected, utilized, shared, and stored. Hala Perfumes L.L.C is a limited liability company organized in accordance with the laws of the United Arab Emirates, with commercial license number 2322695 and registered office in Sharjah, United Arab Emirates.

By visiting the Website or providing information via its associated customer service channels like whats app or calling our call center, you consent to the practices outlined in this Privacy and Cookie Policy and our Website Terms and Conditions. Please be aware that our Privacy & Cookie Policy is periodically modified and that you are bound by the most recent version of the policy posted on our website. It is consequently your duty to regularly check for revisions to our Privacy and Cookie Policies.

Information We May Compile

We collect information that you supply via the Website, other websites controlled by us, or any of our Website customer service channels, including, but not limited to, the telephone, via email, and via our Live Chat function (where available). When you visit our Website, other websites maintained by us, or from third parties allowed to share your information with us, we and these service providers also gather information. Even if you are not a registered user or do not place an Order, we or our approved service partners may collect some of this information. These details may include and not limited to:

Name, delivery address, phone number, email address, billing and payment information, date of birth, gift recipient information, gender, country, and date of birth are examples of contact and personal information. Personal Shopping inclinations

Website statistical information such as: your location, the URL you use to access the Website, browser or device type/unique fingerprint, your computer’s IP address and domain, which pages you visited, search terms you entered, items you clicked on Transactional information such as: Orders you placed, items you purchased, date and time of Order as well as Orders you decided not to complete or items you placed in your basket but did not purchase, preferences you have indicated. Information obtained from other parties, such as couriers, payment processors. Information you provide through online or offline polls, contests, or product registration

Please note that your complete credit card information is collected just for the purpose of executing your transaction and is not kept, sold, or rented by us in any way. Your full payment card data are not exposed to our personnel. All card transactions are managed by reputable, certified, and legally recognized partners (payment gateway) who are responsible for ensuring the security of your payment information throughout the payment process.

When you give us with the information of a third party, you affirm that you have the third party’s permission to do so.


Our website employs first-party cookies (tiny files that we send to your computer or other access device) and other similar technologies that we can access when you revisit our website in the future. We may also utilize cookies from third parties.

Below types of cookies exist:

Cookies for Website Functionality

These cookies allow you to navigate the website and utilize our features, such as shopping carts.

Cookies for Website Analytical Purposes

We use these cookies to measure and analyze how our users interact with our website. This allows us to enhance our website and your purchasing experience regularly.

Cookies for Customer Preferences

The Website will remember your choices when browsing or shopping online (for example your user name, language or location). This simplifies and personalizes your browsing experience, making it easier and more convenient.

Cookies for targeting or advertising

These cookies are used to deliver you relevant advertisements. In addition, they help us measure the efficacy of our advertising campaigns by limiting the number of times you view an advertisement. In order to personalize your shopping experience, we also use modern technology that does not rely on cookies in order to give you with a safe and unique experience.

Cookies from Third-Party Service Providers

We may collaborate with third parties whom we authorize to place cookies, web beacons, or similar technologies on the Website for the storage of information. These service providers assist us in delivering a better, faster, and safer experience. In addition to using these technologies in the manners stated above, these service providers may assist us and you in preventing fraud.

By using our Website, you consent to our and their placement of these cookies on your device and access to them whenever you visit our Website or other websites we run.

If you wish to erase cookies that are already on your computer, please consult the support section of your web browser ([email protected]) for information on how to identify the file or directory that keeps cookies. Please note that deleting our cookies or deactivating future cookies may prevent you from accessing certain sections or features of our website.

Finally, the data you submit through our website is stored on secure servers. The Secure Sockets Layer protocol will be used to encrypt all money transactions performed on our website. You are responsible for maintaining the confidentiality of any Website passwords or login credentials issued to you or chosen by you.

If you have any questions regarding our Privacy and Cookie Policy, please contact us by calling us @ +971504300207 by sending an email to [email protected].


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